What is ISO 9001 Quality Management System
ISO 9001 is an international standard for quality management systems (QMS). It sets out the criteria for establishing, implementing, maintaining, and continually improving an effective QMS within an organization. ISO 9001 is one of the most widely recognized and adopted quality management standards globally.
Key principles and components of ISO 9001 include:
- Customer Focus: The standard emphasizes meeting customer requirements and striving to exceed customer expectations.
- Leadership: Strong leadership and commitment from top management are essential for the successful implementation of a QMS.
- Involvement of People: Involving employees at all levels in the organization is crucial for achieving quality objectives.
- Process Approach: ISO 9001 encourages organizations to view their activities as interconnected processes that contribute to the achievement of quality objectives.
- Systematic Approach to Management: The standard promotes a systematic and structured approach to managing processes and resources.
- Continual Improvement: Organizations are expected to continually monitor and improve their processes, products, and services.
- Evidence-Based Decision Making: Decisions should be based on data and evidence to ensure effective quality management.
- Relationship Management: Building and maintaining positive relationships with suppliers and other interested parties are emphasized.
ISO 9001 certification is often pursued by organizations to demonstrate their commitment to quality and to gain a competitive advantage. When an organization is ISO 9001 certified, it means that an independent certification body has evaluated its QMS and found it to be in compliance with the ISO 9001 standard.
Importance of implementing Quality Management System ISO 9001
ISO 9001 proves your customers that your company is willing and able to take extra steps to take care of your customers by following established guidelines using an International Quality Management System, in making necessary improvements to stay ahead of potential issues.
With that in mind, having a system that controls quality products/services will help you gain more customers and win tender projects.
Benefits of Implementing ISO 9001 Quality Management System in Organisation
An ISO 9001 quality management system is a systematic and process driven approach on managing your business. It is designed to support the company in ensuring you meet the needs of your customers, whilst delivering a consistent level of quality and satisfaction.
Achieving ISO certification for your company demonstrates your true commitment to quality service and products, which in return will help you win tenders
Improved Customer Satisfaction
Lets agree on one thing; a happy customer means repeat business and good reputation for your company. You can only achieve this by implementing a quality system.
Reduce Operation Costs
Efficient Team + System = Low Cost
By implementing Quality System, your company shall be able to identify & solve both new and recurring problems fast and efficient.
Improved Operation Performance
Better document handling process reduce costly risk errors and shortens work/project completion. Save Time, Money and headaches.
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What are the steps to get my business ISO9001 certified?
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Initial Assessment > Training > Documentation > Certification
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